Common queries

How do you archive or cancel runs?
To archive a run: Select the run you wish to archive. Select 'edit run' On the 'status' tab at the top of the screen, select ...
Tue, 9 Dec, 2025 at 11:54 AM
MEOs: Deleting RunTogether accounts
To delete a contact: Go to the user lookup: https://clubspark.englandathletics.org/EnglandAthletics/Admin/Users Enter the email address of the user...
Tue, 9 Dec, 2025 at 5:05 PM
How can I edit the information associated with my Stripe account?
Here is the Clubspark guide on how to manage the Stripe Account: https://sportlabs.zendesk.com/hc/en-us/articles/360046599211-Managing-Your-Stripe-Account#h...
Wed, 17 Dec, 2025 at 12:13 PM
Can groups change their name and/or website URL?
Groups can change their name via the profile tab in Clubspark. They can also change the URL of their group's site via the site settings in the website t...
Thu, 12 Mar, 2026 at 11:56 AM